Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
General Cleans- From $160
Bond cleans- From $300
Market Ready Cleans- From $240
AirBnB Cleans- From $100
Oven/Stove Clean Only- From $90
Windows- From $100
Wheelie Bin Clean- one $15 two $25
Commercial Cleans- Contact for quote.
Terms & Conditions — Call-Backs & Cleaning Services
1. Call-Backs & Cleaning Concerns
If you believe an area included in the agreed cleaning scope has been missed, please contact Reef Fresh Cleaning within 24–48 hours where reasonably possible. If a genuine issue is identified, we will make reasonable efforts to arrange a return visit at a mutually suitable time, subject to availability.
2. Dust, Dirt & Changes After Cleaning
Dust, dirt, hair, footprints, marks or debris that appear after the clean are not considered missed cleaning and are not the responsibility of Reef Fresh Cleaning. Properties naturally become dusty and dirty after cleaning.
3. Pests & Cockroaches
Reef Fresh Cleaning provides cleaning, not pest control. We will remove reasonably accessible pests, nests or eggs where included in the agreed scope, but cleaning cannot eliminate an infestation or prevent pests from returning. Any pests that reappear after the clean are not considered a cleaning defect.
4. Existing Conditions
Results may be affected by the property’s condition, age, built-up grime, stains, mould, damage or deteriorated surfaces. We cannot guarantee removal of marks, stains, mould, ingrained dirt or other conditions that cannot safely be removed through standard cleaning methods.
5. Bond & Vacate Cleans
Bond/vacate cleans are completed according to the agreed scope at the time of service. Once the property has been accessed by the client, tenant, owner, agent, tradespeople or others, Reef Fresh Cleaning is not responsible for new dust, dirt, marks, footprints, debris, pests or other changes.
6. Return Visits
Where a genuine missed area within the original scope is identified, we will make reasonable efforts to rectify it. Return visits do not cover new dirt or dust, returning pests, damage, areas outside the original scope, additional cleaning requests, or issues caused by other people or trades after the clean. Additional work may incur a fee.
7. Client Responsibility
Clients are responsible for providing accurate information about the property’s condition and advising us of any specific cleaning requirements before or during the service where possible.
By booking with Reef Fresh Cleaning, the client acknowledges and agrees to these Terms & Conditions.
Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.